Patient Coordinator - Cosmetic Surgery
Kilkenny & Dublin
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Auralia Medical Group is Ireland’s leading cosmetic and surgical weight loss private clinic. It is Ireland’s longest established hospital of its kind and the only one with full international accreditation leading to the highest international standards.
Auralia Medical Group
Ireland’s leading weight loss and Aesthetic and Cosmetic Surgery Private Hospital since 2001, now wishes to recruit an experienced Bariatric Surgeon to join the Auralia team. The hospital has recently undergone a major expansion which allows our capacity increase to 18 beds of which two are HDU and a new radiology unit. The hospital has two operating theatres and a dedicated team of experienced surgical, nursing, patient care and administrative staff.
Job description
The successful applicant will work as a Patient Coordinator in the Cosmetic Surgery Section with Auralia’s current team and will report to the Operations Manager.
YOUR DUTIES AND RESPONSABILITIES
- Dealing with, and developing a trusting and empathetic rapport with patients, through enquiries, follow-ups, scheduling of Consultations, treatments, surgery and post surgery needs.
- Having a confident and determined mindset to manage Patients through their journey with Auralia.
- IT and numeracy skills are essential to ensure accurate and prompt information is recorded on Auralia’s Patient Management System.
- Liaising with the Medical Team to provide important Patient information and documentation.
- Ability to meet goals, stay organized and maintain a positive attitude
- Can recommend changes in products, service, and policy by evaluating results and competitive developments.
- Can resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
- Excellent Communication and Interpersonal Skills
- A confident and determined mindset, with a high level of self-motivation
- The ability to grow in a competitive environment
- Proficiency with Technology ,including basic computer IT operations
- Interest in and recognition of the Services we provide
BENEFITS AVAILABLE
- Salary Commensurate with the position
- Training at home and abroad
- Free treatments (subject to approval)
- Courses/education relevant to the position funded by Auralia Clinic
In the first instance , please email your CV to ops@auralia.ie today ,or if you require further information , call Simon – Tel + 353 (1) 6120551
